PCiS CallsThe Palliative Care Information Service is a statewide telephone information and emotional support for people with a life limiting illness including support for family members, carers and clinicians.

The service operates between 9am and 5pm Monday to Friday and is staffed by nurses and counsellors with palliative care experience. PCIS provides information about palliative care providers throughout Queensland including:

  • Specialist palliative care services
  • Home nursing services
  • Hospices
  • Volunteers
  • Respite services
  • Carer services
  • Counselling services
  • Spiritual support
  • Home nursing equipment

What is Palliative Care?

Palliative care is the active total care of patients whose disease is not responsive to curative treatment. The goal of palliative care is to achieve the best possible quality of life for patients and their families.

Care is delivered through coordinated medical nursing and allied health services that are provided where possible in the environment of the person’s choice.

Palliative Care

  • affirms life and regards dying as a normal process;
  • neither hastens nor postpones death;
  • provides relief from pain and other distressing symptoms;
  • integrates the psychological and spiritual aspects of patient care;
  • offers a support system to help patients live as actively as possible until death
  • offers a support system to help the family cope during the patient’s illness and in their own bereavement.

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